Product Statement
The Shaws product is made under strict conditions associated with handcrafted ceramic products. It is made from fireclay which is a natural material. The combination of the material and the manufacturing process means that the product is subject to irregularities with surface variations defined by distinguishing ripples, dimples & surface blemishes and is furthermore considered an indication of its quality adding to its natural beauty, with warmth and personality in proudly being a part of any kitchen.
You may find that with unexposed areas of the sink, i.e. non-functional areas such as the underside of the sink which sits onto the cabinet or on the rear outward facing wall (on some models are unglazed), there may be some fine rifts that may appear to be fractures in the material. Please do not concern yourself with these as they are not faults but instead are fixed non-invasive cosmetic rifts that have absolutely no adverse effect on the performance of the sink itself. These rifts will not increase or decrease in size over time as once the product is glazed it becomes an inert product with no movement whatsoever, unlike that of wood.
Care & Maintenance
Shaws fireclay sinks are manufactured with a durable glaze for years of beautiful performance. For everyday cleaning and to ensure that your sink has a long serving life, Shaws recommends using a soft sponge or cloth and a non-abrasive product, such as soap and water.
On the occasion that a metal pan or cutlery may mark the surface of the sink which can appear as grey lines known as “silvering”, we recommend a cream cleanser such as “JIF” & a non-scratch scourer is used to remove the mark. If the mark is stubborn then it may take a few minutes of intensive scouring to satisfactorily remove.
Please do not use any undiluted chemical such as bleach in sinks. Use only dilute bleach, we suggest maximum three (3) parts water to one (1) part bleach occasionally as constant use can affect the waste, particularly the rubber seals. Whilst no sink of any kind is impervious to damage, fireclay resists chips, scratches & stains better than other materials. In the rare instance of a chip, colour match repair kits are available on the market. However, a note of caution in avoiding any unwanted impact damage, please take care when using heavy items such as cast-iron pans as these could cause severe stress or even fracture the ceramic material if not handled with care.
The sink is a handcrafted product, so the graduation of the drain is subtle. This means that it may not drain in the same way that you are accustomed with other more contemporary models and therefore the bottom of the bowl may need to be wiped occasionally.
We hope you enjoy your Shaws fireclay ceramic sink and if you adhere to the use and care recommendations there is no reason why your sink will not give you many years of good service. Please note that any damage resulting from not following the above guidelines may void your Shaws warranty.
Thank you for choosing a Shaws Sink from Restoration Online.
